Refund policy

Last updated: September 1, 2026

The short version: if you are not happy with your song, tell us within 14 days of your purchase and we will make it right — another version on us, or your money back in full.

Our 14-day guarantee

Every purchase is covered by a 14-day satisfaction guarantee. If the song does not feel right, email us at hello@songamong.com within 14 days of your purchase and we will refund the full amount to your original payment method. You do not need to give a reason.

Try another version first — if you would like

Your purchase includes remakes, so a detail that is not right can usually be fixed: edit the lyrics or the answers behind the song and re-create it, or write to us and we will help you get it there. This is an offer, never a condition — you can skip it and simply ask for the refund.

What a refund means

A refund returns the purchase, so what it unlocked ends when the refund is issued: the full-length song, downloads, and any remaining remakes. The free preview of your song remains available, and anything you downloaded before the refund should be deleted.

Failed or faulty deliveries

If your full song was never created, arrives corrupted, or cannot be played or downloaded, we will re-create it or refund you in full — whichever you prefer, with no time limit. This section is not limited by anything else in this policy.

What is not covered

  • Requests made more than 14 days after purchase. We may still refund these — ask us — but they are at our discretion rather than guaranteed.
  • Purchases whose included remakes were all used and whose songs were downloaded. These are reviewed case by case rather than refunded automatically.
  • Purchases involved in fraud, repeated refund cycling, or use of the service that violates our Terms of Service.
  • Orders placed with a 100%-off promotion code. Nothing was paid, so there is nothing to refund.

How to request a refund

Email hello@songamong.com from the address you used at purchase and include a link to your song page. Refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Your statutory rights

Nothing in this policy limits the rights you have under applicable consumer law, including any statutory right of withdrawal and remedies for digital content that is faulty or not as described. Where the law of your country gives you more than this policy does, the law applies. Please note that your full song is generated and delivered immediately after purchase.

Contact

Questions about this policy: hello@songamong.com. This page is the return policy referred to in our Terms of Service.